Utilities Customer Service

The Good Neighbor Utility Fund

Sudden unemployment, family illness, or other hardships may impact our lives when least expected. These are times when a friend, or good neighbor, is needed the most.

To assist those who are experiencing a temporary hardship, Seminole County has established a citizen-supported Good Neighbor Utility Fund. This project is funded by voluntary contributions. No tax dollars or enterprise funds are used and no fees are charged for handling the fund. 100% of your donations to the Good Neighbor Utility Fund are dedicated to helping neighbors pay their utility bills during times of need.

Be A Good Neighbor

  • Add $1.00, $5.00, $10.00 or more to your monthly utility bill. Complete the inserted form in your mailer or call 407-665-2110.
  • Make a one-time contribution.
    • Make your check payable to:

      Seminole County Water & Sewer
      Good Neighbor Utility Fund
      PO Box 958443
      Lake Mary, FL 32795

Apply For Assistance

If you are experiencing a financial hardship and are unable to make a water or sewer payment, you may apply for assistance from the Good Neighbor Utility Fund.

Contact Customer Service at 407-665-2110 or wscustomerservice@seminolecountyfl.gov to get started.

Applicants are vetted by Seminole County Community Assistance.