Community Assistance

Financial Assistance

Prevention Assistance 

Seminole County’s Community Assistance Division will temporarily close the online application portal for rent, mortgage, and utility assistance at 11:59pm on Friday, December 6, 2024, due to the large volume of applications that have been received.  

Applications submitted by 11:59pm on December 6, 2024, will be reviewed in the order they were submitted.  Applicants will be contacted once their application is reviewed. 

For additional community resources please contact the United Way by dialing 211 or 407-839-4357.

The application portal is tentatively expected to be closed for four to six weeks. For more information, please contact our office at 407-665-2300.

Financial Assistance is offered for Rental or Mortgage and/or Utility services through the Prevention Assistance Program for qualified Seminole County residents. A household must have experienced a documented, financial hardship within the last 90 days and have proof of the ability to sustain and show on-going management. Eligible households can receive assistance once every two years. If any member of the household received assistance in the last two years, the household will not be eligible. Exception for elderly, fixed income households – these households can receive assistance every 12 months as long as the household still meets eligibility requirements.This is a one-time assistance, and the amount of assistance is determined by the documented loss but will not exceed three months of past due rent or $5,000, whichever is less. Section 8, HUD, TBRA, and subsidized Housing Recipients are not eligible for rental/mortgage or utility assistance.

Emergency Assistance is not provided, and the processing time can be several weeks. Interested applicants must complete an online application and provide the required documentation.

Applicants that have not previously accessed the online site can register their email address prior to the portal opening to expedite the process. If you have already registered and/or started an application, you do not need to register again.

To register please visit the Online Application Website, select Register at the top right of the screen and follow the directions to register your email address. 

For more information, please contact our office at 407-665-2300.

For additional community resources please contact the United Way by dialing 211 or 407-839-4357.

Applicants needing assistance with computer access or scanning and uploading required documents can schedule an appointment with the Application Assistance Center located at 520 West Lake Mary Boulevard, Suite 100 Sanford, FL 32773. Appointments to utilize the center can be made by calling 407-665-2300. 

Please read the Frequently Asked Questions and review all required documents and eligibility criteria to ensure you qualify for this program. You will not be able to complete your application without all the required documents.

Deposit Assistance

The Community Assistance Deposit Program is available to households experiencing homelessness or are in imminent danger of becoming homeless due to court eviction, non-renewal of lease, or foreclosure that occurred in Seminole County. Funds can be used to pay for security and utility deposits which include the following items: rental security, key deposit/fee, cleaning deposit/fee, utility deposits and connection fees for electricity, water, sewer, trash, or gas.

Assistance cannot be provided if the household has signed a lease prior to receiving approval from the county. This program provides one-time assistance and does not provide ongoing monthly rental payments. Household must have a gross annual income at or below 120% Area Median Income. If approved, the monthly rental amount cannot exceed 50% of the household’s monthly income and cannot exceed the Fair Market Rent for Seminole County. Assistance is available to eligible households once every three years.

Emergency Assistance is not provided, and the processing time can be several weeks. Interested applicants must complete an online application and provide the required documentation.

Applicants that have not previously accessed the online site can register their email address prior to the portal opening to expedite the process. If you have already registered and/or started an application, you do not need to register again.

To register please visit the Online Application Website, select Register at the top right of the screen and follow the directions to register your email address. 

For more information, please contact our office at 407-665-2300.

For additional community resources please contact the United Way by dialing 211 or 407-839-4357.

Applicants needing assistance with computer access or scanning and uploading required documents can schedule an appointment with the Application Assistance Center located at 520 West Lake Mary Boulevard, Suite 100 Sanford, FL 32773. Appointments to utilize the center can be made by calling 407-665-2300. 

Please read the Frequently Asked Questions and review all required documents and eligibility criteria to ensure you qualify. You will not be able to complete your application without all the required documents.

                                    120% of Area Median Income (as of 4/01/2024)

1 Person 

2 Persons 

3 Persons 

4 Persons 

5 Persons 

6 Persons 

7 Persons 

8 Persons 

9 Persons 

10 Persons 

$81,120

$92,640

$104,280

$115,800

$125,160

$134,400

$143,640

$152,880

$162,120

$171,384

Prevention Assistance