Contact Information

Frequently Asked Questions

EMS Billing Ambulance Transport
The emergency transport fee charged by Seminole County is dependent on the level of emergency services required. As of May 12, 2020, the fee for basic life support [BLS] services is $750; advanced life support services category 1 [ALS1] $800; advanced life support category 2 [ALS2] $800; plus mileage charges of $13 per mile.
Please call 407-665-5147 or e-mail emsbilling@seminolecountyfl.gov

Contact the Seminole County Fire Department's Transport billing at 407-665-5147 or e-mail emsbilling@seminolecountyfl.gov

 

General

Contact Number: 407-665-5175.

Fire Station Addresses: Seminole County Fire Stations

Smoke detector assistance is available for residents who qualify as low income and/or seniors.  Please visit the Community Outreach page for more details on smoke alarms.

Are REQUIRED for... Agricultural, silvicultural, land clearing, pile and acreage burning. All require a burning authorization from the Florida Forest Service. Please contact - Orlando District Field Unit  (407) 888-8760
Are NOT REQUIRED... To burn yard waste as long as you meet the required setbacks in unincorporated areas of Seminole County.
WHAT IS YARD WASTE?
Yard waste is vegetative debris such as grass clippings, brush, leaves, tree limbs, palm fronds, etc., that are a result of yard maintenance on your property.
Requirements for the  Yard Waste Burning
1.      Setbacks
a.       25 feet from forests
b.      50 feet from paved public roads
c.       25 feet from your house
d.      150 feet from other occupied buildings
2.      Burning Hours: 9:00 AM and is extinguished one hour before sunset
3.      Pile Size: No larger than 8-foot diameter pile
4.      Clear an area down to bare soil around your pile to prevent the fire from spreading
5.      If the smoke is a hazard or nuisance, you may be asked to stop burning.
 
NOTE: Piles greater than 8 feet in diameter will require an 1) authorization from the Florida Forest Service, 2) must have suppression equipment on hand, and 3) need to meet additional setback requirements.
Florida Forest Service’s outdoor burning and forest fire laws can be found
http://www.freshfromflorida.com/content/download/4743/30229/know_the_law.pdf

For more information, contact Seminole County Fire Marshal, Chrisitna Diaz at (407) 665-5042.

During the holiday season, Santa can be scheduled to visit any neighborhood in Seminole County that reserves a special time in advance.  Unfortunately, Santa cannot visit every neighborhood and street in Seminole County, so it is important that your homeowner’s association or neighborhood group reserve a time early.
 
Seminole County Fire Department asks that all associations and groups have a community leader that would not mind dressing up as Santa.  Our fire engine will pick up Santa at your designated location and drive through the neighborhood spreading holiday cheer.  If you would like to pass out gifts or candy, please have those items available at the designated pickup site.
 
Please keep in mind the following guidelines.
·         Santa must be provided by the association.
·         Santa must sign a Release Form prior to boarding the unit.
·         Santa must be 18 years or older.
·         A chase vehicle must be provided by the requestor.
·         The unit officer may at anytime stop or refuse to transport Santa if an unsafe condition arises.
·         The unit transporting Santa may stay 30 minutes, at the most, after a drop off for public relations demonstrations.
·         Fire Department units must always remain available to answer emergency calls.
 
Please be advised that due to emergency calls the scheduled unit may be delayed or unable to fulfill the request. During the Santa Express route, an emergency call may occur, causing Santa to be transferred to the chase vehicle.
 
If your neighborhood collects toys for the Youth Shelters of Seminole County or nonperishable food products for the Second Harvest Food Bank, we ask that you take them to your local Fire Station.
 
To reserve a time for your neighborhood, please complete the Community Outreach Request Form that goes directly to Santa’s Helper (our Public Education and Information Office) or call 407-665-5126.

Prescription Drug Drop Off Points

Seminole County residents may safely dispose of old, expired or unwanted prescription medications at Prescription Drug Drop Off Boxes located at a variety of locations throughout the county.

Drop Boxes are available at numerous Sheriff’s Office locations from Monday to Friday between 8 a.m. and 5 p.m. This is a free service and no questions are asked.  Please visit the Sheriff's Office website for a complete list of locations. 

The Seminole County Fire Prevention Bureau encourages businesses to conduct an evacuation drill each year.  Seminole County Fire Prevention will schedule a fire inspector to witness and evaluate your fire evacuation drill.  If your facility has a written evacuation plan, it should be provided prior to the drill. A minimum of two weeks advance notice is required to schedule the fire evacuation drill.
Please call 407-665-5042 to arrange your drill.

Detailed information on the hiring process is available on our website.  Seminole County Fire Department Hiring Process for Firefighters

 
Fire departments across the country use the Knox System to prevent costly forced entry damage while protecting lives and property. Firefighters use a unique high security Knox Master Key to open KNOX-BOX devices in their jurisdiction. With one Knox Master Key buildings are immediately accessible.
·         Immediate Fire Department building entry day or night
·         Time-saving response to false alarms
·         Safe entry without forcible entry
 
Seminole County Fire Department exclusively uses the Knox Company’s emergency access systems.
Order on line at http://www.knoxbox.com or call 800-552-5669.
 
If you have questions, please feel free to contact Seminole County Fire Marshal at 407-665-5042.
Seminole County's Juvenile Firesetter Prevention and Intervention Programs (JFS) provide specialized fire safety education for target at-risk children and teens with an interest in or a history of starting fires, creating destructive incendiary devices or pulling fire alarms. By offering fire safety education instruction and community outreach presentations, the program helps reduce incidents of injury, property loss and death.
The JFS program is a family-oriented process requiring parent/guardian participation. At-risk children can be referred to the program by parents/guardians, public safety agencies, the county's public school system, counseling agencies or referred by the judicial system.
The JFS program operates under the direction of Seminole County Fire Department, Lake Mary Fire Department, Longwood Fire Department, Oviedo Fire Department and the Sanford Fire Department.

To enroll a youth or obtain more information, please contact the Seminole County Fire Marshal's Office at (407) 665-5129.

The residents of Seminole County are fortunate to be covered by an Enhanced 911 system. From any phone in the county, you can dial "911" and be connected to an emergency communications center.

Child passenger safety checkup events are available from local agencies, by Certified Child Seat Technicians.  For locations, dates and times, see our website at:  Community Outreach
Fire Inspections
The Seminole County Fire Prevention Bureau provides fire inspection services for unincorporated Seminole County, the City of Winter Springs and the City of Casselberry.
 
Scheduling on-Line
 
If a permit has been issued for your project, you can request an inspection on line.
 
Seminole County permitted inspections can be made at the link below:
 
 
Winter Springs permitted inspections can be made at the link below:
 
 
 
Both sites offer additional fire and building permit information including:
·         Applying for Permits
·         Viewing Application Status
·         Scheduling Inspections
·         Viewing Inspection Results
 
Phone Scheduling
 
Seminole County and Winter Springs Fire Permit inspections can be made by calling 407-665-7422.
 
Please have the following information available when calling.
1.    Permit Number
2.    Type of Inspection Requested
3.    Address
4.    Contact Person with Phone Number
EMS and Fire Property Insurance Related
Complete the online form to request pertinent property insurance information:  Letter of Verification Form

ISO (Insurance Services Office) is a leading source of information about property/casualty insurance risk. ISO is an advisory organization, and insurers may use our information, modify it, or not use it, as they see fit when they determine rate premiums.

Currently, Seminole County Fire Department is an ISO Class 1 — which is the highest rating given to a fire department regarding its ability to effectively respond to and prevent fires. To learn more about ISO (Insurance Services Office) and Seminole County’s top rating and/or request a verification letter for your insurance company, visit www.seminolecountyfl.gov/ISO. 

EMS and Fire Records

The agency who provided treatment for a patient is the agency who needs to be contacted for release of EMS reports. EMS reports are considered confidential. 

EMS Reports will be released to the following:

 

  • Patient (you will need to bring proof of identification and sign an Authorization to Release HIPAA form. If you are unable to pick up in person, you can have the form notarized and attach a copy of your identification and the report will be mailed to you.

  • Minor (parent or legal guardian will need to bring a copy of the birth certificate, identification and will sign an Authorization to Release HIPPA form)

  • Power of Attorney/Medical Health Care Surrogate (you will need to bring copies of the original paperwork, proof of identification and sign the Authorization to Release HIPPA form)

  • Subpoena from Attorney
  • Request for records (must include medical records release/HIPPA form and signatures from the patient)
  • Requests from investigating Law Enforcement Agencies/Medical Examiner’s Office/Doctors Office/Eye or Organ Tissue Banks

 

No reports are available by fax or computer email.

Records Custodian 407-665-5175; Fax 407-665-5010

If the incident occurred in a Seminole County jurisdiction, which includes unincorporated Seminole County, City of Altamonte Springs, the City of Winter Springs, and the City of Casselberry, the report can be released by the Seminole County Fire Department Records Custodian, which can be reached at 407-665-5175. If the incident occurred within another city's jurisdiction, such as Oviedo, Lake Mary, Sanford or Longwood, you will need to contact that Fire Department Entity Directly.

 

Contact Us

1101 E. 1st St.
Sanford, FL 32771

(407) 665-0000

Monday – Friday
8 a.m. – 5 p.m.

Stay Connected

About Our County | Contact Us | Privacy

Copyright © 2025 Seminole County Government. All Rights Reserved.

This website uses cookies to enhance user experience.