Contact Information
Frequently Asked Questions
EMS Billing Ambulance Transport
Contact the Seminole County Fire Department's Transport billing at 407-665-5147 or e-mail emsbilling@seminolecountyfl.gov
General
Contact Number: 407-665-5175.
Fire Station Addresses: Seminole County Fire Stations
Smoke detector assistance is available for residents who qualify as low income and/or seniors. Please visit the Community Outreach page for more details on smoke alarms.
For more information, contact Seminole County Fire Marshal, Chrisitna Diaz at (407) 665-5042.
Prescription Drug Drop Off Points
Seminole County residents may safely dispose of old, expired or unwanted prescription medications at Prescription Drug Drop Off Boxes located at a variety of locations throughout the county.
Drop Boxes are available at numerous Sheriff’s Office locations from Monday to Friday between 8 a.m. and 5 p.m. This is a free service and no questions are asked. Please visit the Sheriff's Office website for a complete list of locations.
Detailed information on the hiring process is available on our website. Seminole County Fire Department Hiring Process for Firefighters
To enroll a youth or obtain more information, please contact the Seminole County Fire Marshal's Office at (407) 665-5129.
The residents of Seminole County are fortunate to be covered by an Enhanced 911 system. From any phone in the county, you can dial "911" and be connected to an emergency communications center.
Fire Inspections
EMS and Fire Property Insurance Related
ISO (Insurance Services Office) is a leading source of information about property/casualty insurance risk. ISO is an advisory organization, and insurers may use our information, modify it, or not use it, as they see fit when they determine rate premiums.
Currently, Seminole County Fire Department is an ISO Class 1 — which is the highest rating given to a fire department regarding its ability to effectively respond to and prevent fires. To learn more about ISO (Insurance Services Office) and Seminole County’s top rating and/or request a verification letter for your insurance company, visit www.seminolecountyfl.gov/ISO.
EMS and Fire Records
The agency who provided treatment for a patient is the agency who needs to be contacted for release of EMS reports. EMS reports are considered confidential.
EMS Reports will be released to the following:
Patient (you will need to bring proof of identification and sign an Authorization to Release HIPAA form. If you are unable to pick up in person, you can have the form notarized and attach a copy of your identification and the report will be mailed to you.
Minor (parent or legal guardian will need to bring a copy of the birth certificate, identification and will sign an Authorization to Release HIPPA form)
Power of Attorney/Medical Health Care Surrogate (you will need to bring copies of the original paperwork, proof of identification and sign the Authorization to Release HIPPA form)
- Subpoena from Attorney
- Request for records (must include medical records release/HIPPA form and signatures from the patient)
- Requests from investigating Law Enforcement Agencies/Medical Examiner’s Office/Doctors Office/Eye or Organ Tissue Banks
No reports are available by fax or computer email.
Records Custodian 407-665-5175; Fax 407-665-5010
If the incident occurred in a Seminole County jurisdiction, which includes unincorporated Seminole County, City of Altamonte Springs, the City of Winter Springs, and the City of Casselberry, the report can be released by the Seminole County Fire Department Records Custodian, which can be reached at 407-665-5175. If the incident occurred within another city's jurisdiction, such as Oviedo, Lake Mary, Sanford or Longwood, you will need to contact that Fire Department Entity Directly.