ePlan Review will run on all browsers utilizing HTML 5
For Internet Explorer users, Compatibility View must be enabled on IE 10 and higher, and ePlan components must be installed. The base ePlan Program, ProjectDox, is designed to be utilized with Internet Explorer for robust viewer functionality.
ePlan Review is only compatible with Windows XP*, Windows Vista, Windows 7, Windows 8 and Windows 10.
*Microsoft will no longer support Windows XP. Users choosing to run ePlan on Microsoft XP may experience issues that cannot be supported or resolved.
The Electronic Plan Review Components must be installed on your computer and pop-up blocking disabled PRIOR to using ePlan for drawings and documents to be opened and viewed.
Step 1: Windows 7 and Windows Vista users must disable User Account Control.
IMPORTANT! If your computer’s operating system is Windows 7 or Vista, User Account Control (UAC) must be turned off PRIOR to installing the ePlan Review Components. For instructions on how to turn off UAC, click here for Windows Vista instructions or click here for Windows 7 instructions. User Account Control may be turned back on after ePlan has been successfully run and allowed to install all ActiveX controls.
Step 2: Install the components.
After the components are installed, log into ePlan and allow new ActiveX components to be installed as prompted (additional prompts may appear at other points besides the ePlan login, for example when uploading or viewing a file). When viewing a drawing or document for the first time on your computer, you may be prompted with an information bar similar to the message below. Click on the bar and choose to allow the add-on to run on all sites.
For a video tutorial of how to turn off UAC and install the ePlan Review Components, please see our video tutorial on How to Install ePlan Components.
Step 3: Disable pop-up blocking.
ePlan Review utilizes pop-ups. If you have a pop-up blocker enabled (enabled by default on Internet Explorer), you will have to either disable the blocker or allow an exception for the ePlan Review site.
To disable the blocker go to the Tools menus, Pop-up Blocker, and choose "Turn Off Pop-up Blocker." Alternatively, you can keep the pop-up blocker enabled and allow an exception by:
1. In Internet Explorer, go to the Tools menu – Pop-up Blocker – Pop-up Blocker Settings
2. In the "Address of website to allow" field, type in "eplan.seminolecountyfl.gov," then click "Add."
3. Click the "Close" button in the lower-right corner.
Note: Other toolbars in Internet Explorer, such as Google, Yahoo, etc. often have their own pop-up blockers as well. Those toolbars, if installed, will also need to have their pop-up blockers disabled or set to allow eplan.seminolecountyfl.gov for the site to work. Please refer to the help section of your toolbar for more information.
Once you've completed these steps, your computer will be properly set up to use ePlan Review.