Seminole County Office of Emergency Management and partners continue to prepare for potential impacts of Hurricane Ian.



  • Seminole County Government business offices have partially reopened Monday, October 3.
  • Seminole County Animal Services is open by appointment only for lost pets. Call (407) 665-5201 to make an appointment.


  • The Seminole County Supervisor of Election's Office will open Monday, October 3.


  • The Seminole County Property Appraiser's Office will open Monday, October 3.


  • The Seminole County Tax Collector's Offices will open Monday, October 3.


  • Civil Court will be Virtual on Monday, October 3. Criminal Court will be open Monday, October 3.


  • The following parks will be open Monday, October 3: Big Tree Park, Bookertown Park, Greenwood Lakes Park, Jamestown Park, Kewannee Park & Trail, Lake Dot Park, Midway Park, Sanlando Park, Sylvan Lake Park, Red Bug Lake Park, Roseland Park, Sunland Park, Wekiva Golf Club, Wilson’s Landing, Winwood Park.

  • All other County parks and trails are closed to the public. Crews are currently assessing damage and removing debris.

  • All County park programs, rentals, and leagues are cancelled through Monday, October 3. Stay tuned for updates after Monday. Follow Seminole County Leisure Services on Facebook for updates.

  • All Seminole County Library branches are opening Monday, October 3.

  • The Museum of Seminole County History is closed.

  • U/F IFAS Extension Services is opening Monday, October 3.


  • The Florida Department of Health in Seminole County will be resume normal operations on Monday, October 3.


  • Altamonte Springs - City offices open Monday. Parks are closed. For updates, visit
  • Casselberry - City offices will open Monday. For updates, visit
  • Lake Mary -  City offices will open Monday. For updates, visit
  • Longwood - City offices will open Monday. For updates, visit
  • Oviedo - City offices will open Monday. For updates, visit
  • Sanford - City offices will be closed Wednesday - Friday. For updates, visit
  • Winter Springs - City offices will open Monday. For updates, visit

 Last Updated: October 3, 2022 9:10am


Residents are encouraged to report property damage that occurs during Hurricane Ian.

Damage assessment forms are critical for FEMA purposes. They help officials understand the severity and magnitude of damage to property, get assistance, and direct building inspectors to the appropriate areas.

 Last Updated: September 29, 2022 8:20am



Seminole County residents are now eligible for financial and direct services from FEMA's Individuals and Households Program (IHP) ONLY. You must first file a claim with your insurance company. If you do not have insurance, or if insurance does not cover losses caused by Hurricane Ian, you may apply for FEMA assistance. IHP assistance is not a substitute for insurance and cannot compensate for all losses caused by a disaster. The assistance is intended to meet your basic needs and supplement disaster recovery efforts.

To learn more about eligibility criteria and review what FEMA assistance covers for households and other needs:

To apply for FEMA IHP assistance:

  1. Take photos of your damaged home and belongings.
  2. Make a list of damaged/lost items.
  3. If you have insurance, you must file a claim with your insurance company first.
  4. If you do not have insurance, or insurance does not cover your claim, begin applying for FEMA assistance online, on the FEMA app, by phone, or by mail. For more information, visit the FEMA Individual and Households Program (IHP) website.


The U.S. Small Business Administration (SBA) disaster declaration now covers Seminole County. Small businesses and most private nonprofit organizations may be eligible to apply for SBA's low-interest disaster loan program to repair or replace damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.

To learn more about eligibility criteria and apply:

 Last Updated: October 3, 2022 9:07am



  • Seminole County continues to experience significant flooding in certain neighborhoods. 


All portions of Seminole County, including flooded roadways, are subject to a no wake zone. Vehicles should not drive fast through flooded roadways and create wake. Motorized boats must also remain off the roadways.


  • Turn Around, Don't Drown: Do not drive or walk through flood water. Vehicles will not protect you. They can be swept away or may stall.
  • Keep Out of Flood Water: It can be contaminated with waste or chemicals that can cause health hazards. Dangerous objects and debris or animals (rodents, snakes) could also be hidden in the water. Do not play or float in flood water. Plus, as little as 6 inches of water can knock you off your feet.
  • Prevent Electrical Hazards: Turn off electrical power, gas, and propane. NEVER touch a fallen power line. If you believe someone has been electrocuted, call 911.



Hydrographs show how the river levels have changed over time at a specific location. Check the time along the bottom to see the current river level and predicted levels.


  • Action Stage: Time to prepare
  • Minor Flooding: Minimal property damage
  • Moderate Flooding: Some property damage and evacuations
  • Major Flooding: Damage to structures and roads, significant evacuations
  • Record Flooding: The highest level on record

 Last Updated: October 2, 2022 8:05am



Attorney General Ashley Moody has expanded Florida’s Price Gouging Hotline. During a storm-related declared state of emergency, state law prohibits excessive increases in the price of essential commodities such as food, water, hotel rooms, ice, gasoline, lumber, equipment and storm-related services. Violators are subject to civil penalties of $1,000 per violation and up to $25,000 for multiple violations committed in a single 24-hour period. 

Anyone who suspects price gouging can report it to Florida Attorney General Moody’s No Scam App on Apple or Android devices, visiting or by calling (866) 966-7226. Record the business location and name, take photos, and collect information such as estimates, bills, advertisements, price tags, and receipts.


Every natural disaster and emergency provides an opportunity for unscrupulous individuals to try to take advantage of those affected and in distress. Common scams that occur after a hurricane event include:

  • Repair scams
  • Tree service scams
  • Water testing and treatment scams
  • Disaster relief scams
  • Charity-related scams
  • Insurance scams

To avoid falling victim to these fraudulent ploys:

  • Be wary of anyone who approaches unsolicited and offers to work at a discount.
  • Verify contractor's licenses at
  • Ask for proof of identification if someone arrives claiming to be a utility provider representative needing to inspect a water line or well.
  • Get at least three written, itemized estimates for repairs.
  • Do not sign any blank or incomplete paperwork.
  • Donate to charities you know and trust with a proven track record of dealing with disasters. Be alert for charities that seem to have sprung up overnight in connection with current events.

If you suspect you have encountered any disaster-related scams, report it to Florida Attorney General Moody’s No Scam App on Apple or Android devices, visit or call (866) 966-7226.

 Last Updated: October 2, 2022 8:32am



Seminole County reminds residents that CARBON MONOXIDE, or CO, is an invisible, odorless, tasteless gas that is highly poisonous. The Florida Department of Health recommends the following precautions:

  • Do not burn charcoal or gas grills inside a house, garage, vehicle, tent, or fireplace.
  • NEVER use a generator indoors, including homes, garages, basements, crawl spaces, and other enclosed or partially enclosed areas, even those with ventilation. Opening doors and windows or using fans will not prevent CO build-up in the home.
  • ALWAYS locate the unit outdoors on a dry surface, away from doors, windows, vents, and air conditioning equipment that could allow CO to flow indoors. Follow the generator instructions.
  • REMEMBER that you cannot see or smell CO. Portable generators can produce high levels of CO very quickly.
  • If you start to feel sick, dizzy, or weak while using a generator, get to fresh air RIGHT AWAY. DO NOT DELAY.
  • If you have a poisoning emergency, call your nearest Florida Poison Information Center at 1-800-222-1222. If the victim has collapsed or is not breathing, call 911 immediately.


Video: Generator Safety (English)

Video: Seguridad con el uso de Generadores (Español)

 Last Updated: October 1, 2022 7:06pm



  • Please be patient as Internet Service providers work to restore service. Technicians cannot begin service work until electric utility providers have restored power and ensured conditions are safe, and cable lines adjacent to power lines are repaired. If more than one business day has passed since reporting your outage, follow up with an additional report.
  • Charter Communications has opened Spectrum Out-of-Home WiFi access points in response to Hurricane Ian. Spectrum WiFi access points are typically found in public parks, marinas, city streets and other public areas. A map of access points is available here.
  • Comcast has opened Xfinity WiFi hotspots in Central, North and Southwest Florida, and the Panhandle for Xfinity customers and non-customers to stay connected during and after the storm. Details are available here.


  • As of Monday, October 3, City of Winter Springs water customers are still under a Boil Water Advisory due to multiple water main breaks. For more, contact City of Winter Springs or call the 24 hour hotline at 407-327-2669. You can also use this number to report post-storm damage such as: Sewer Backups, Utility Service Interruptions, Street Flooding, Fallen Trees or Debris Blocking Roads.
  • Seminole County Utilities has a Boil Water Notice in effect for 22 connections on Derbyshire Circle in Casselberry. Those homes have been tagged for notification. 

  • As a precaution, it is advised that all water for those under a Boil Water Advisory used for drinking, brushing teeth, or food prep/cleanup be boiled. A rolling boil of one minute is sufficient. As an alternative bottled water may be used. 

  • The Florida Department of Health monitors all boil water notices across the State of Florida here. 


 Last Updated: October 3, 2022 9:07am


Residents are encouraged to keep their utility account number and outage reporting numbers on hand to expedite reporting an outage during and following a storm. Your power service providers are responding to Hurricane Ian and its impacts.  Report power outages directly to your service provider. 


Customers who experience an outage can report it by:


Customers who experience an outage can report it by:


Customers who experience an outage can report it by:

  • Phone: Call 1-888-812-2591
  • Online: Spectrum


  • If you suspect a natural gas leak, immediately move to safety – 300 feet or about the length of a football field – and call 911 then call 877-TECO-PGS (877-832-6747)
  • Visit the Teco/Peoples Gas Storm Safety page for more resources.


  • If you anticipate an extended outage, consider moving yourself and your family – especially those with special needs – to an alternative location. Consider checking on others who may benefit from your assistance.
  • Consider all downed power lines and anything touching them energized and DANGEROUS! Do not get near them and report the problem to your electric utility. Do not touch anything that is on or near a power line (i.e., trees or tree limbs, cars, ladders). Keep children and pets away from areas where lines may have fallen.
  • Don't open freezers and refrigerators any more than absolutely necessary. Opening these appliances will allow food to thaw more quickly.
  • During severe weather or power outages, turn off as many appliances and electronics as possible. After the power is restored, to help avoid damage, wait five to 10 minutes before turning them back on.
  • If a power line falls across a car that you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.


When a storm causes a power outage, make sure your food is still safe to eat.

  • Keep fridge and freezer doors closed as much as possible.
  • After 4 hours without power, throw out refrigerated meat, dairy, and leftovers. Hard cheeses, uncut fruits & veggies, and non-creamy sauces like ketchup are OK to keep, but when in doubt, throw it out!
  • A full freezer will hold a safe temperature for approximately 48 hours (24 hours if it is half full). Refreeze or cook frozen food only if it still has ice crystals on it or remains at 40°F or below.
  • Throw out anything with an unusual odor, color, or texture. Never taste food to determine if it is safe to eat.


  • Keep insulin as cool as possible, but DO NOT FREEZE it. Keep out of direct heat & sunlight. Insulin in opened or unopened vials that have been stored at room temperature (59° F-86° F) can be used for up to 4 weeks.
  • If insulin that has been stored above 86° F has to be used, monitor your blood sugar regularly.
  • Replace all refrigerated drugs as soon as possible.
  • Consult your pharmacist or doctor with questions about medication storage and maintaining a supply during a prolonged outage.

Find updated hurricane info at

ASL/Deaf: - Reporting Power Outages Video

 Last Updated: October 1, 2022 7:46pm


Residents are encouraged to prepare for storms and severe weather events by doing the following:


  • Think about your family’s needs in the event of a disaster and make a plan before disaster strikes to make responding to an emergency faster and safer.

  • AT HOME: Identify the safest area of your home in the event of severe weather; a lower-level space with no windows is preferred. Know how, when and where to shut off water, gas and electric at the main sources to your home. Check your insurance coverage – flood damage, for example, is not covered by homeowner's insurance.

  • EVACUATION/SHELTERS: If your home is unsafe during a tropical storm or hurricane, consider staying with a friend or family member. Or, plan an evacuation route. Emergency shelters should be considered a last resort.
  • CHILDREN: Contact your child's school or daycare to determine the facility's emergency notification and evacuation plans. Ask what type of authorization is required to release a child to someone else if you are not available to pick them up. Include your children in the planning process and discuss any fears they may have.
  • ANIMALS: Make arrangements for pets or livestock in advance. Make sure your pet has a license tag and a collar, and use a break away collar for cats.
  • COMMUNICATIONS: Consider purchasing a weather radio to alert you of severe weather conditions. 


Prepare a disaster kit that contains all of the necessary supplies for several days or longer.

  • WATER: Have one gallon of water per person/pet per day on hand for drinking, food preparation, and sanitation.
  • FOOD: Plan for a five-day supply of non-perishable foods that do not require refrigeration and need minimal preparation and water.
  • FIRST AID & MEDICATION: Have plenty of first aid supplies, non-prescription drugs, prescriptions, and other important health supplies like contact lenses or baby items on hand.
  • IMPORTANT DOCUMENTS: Keep records, like insurance policies and passports, in watertight plastic containers if possible.
  • CONTAINER/STORAGE: Store your emergency kit in a watertight container to prevent damage.

Get a complete disaster kit and first aid kit list at

 Last Updated: October 1, 2022 7:56pm


  • Under Florida Law, the Governor’s State of Emergency Executive Order 20-52 allows residents to refill their prescriptions early.
  • Individuals with recurring prescriptions may obtain a 30-day early refill in order to ensure medications are on hand.
  • This law is applicable even if the prescription has been recently filled; early refills will be noted to insurance companies and added to the patient's refill schedule. For example, if there are 10 days left on a prescription and a 30-day emergency refill was received, the patient must wait the full 40 days before the prescription may be filled again.
  • Read the complete State Statute
  • ASL Video: Prescription Refills

 Last Updated: September 29, 2022 7:54am



Sandbag locations are self-serve and individuals need to bring their own shovel and gloves. There is a limit of up to 15 bags per household. Locations will be staffed and assistance will be provided to elderly individuals and those with special needs.

Seminole County:

  • WHERE: 217 2nd St, Geneva
  • WHEN: Open - 8:00 a.m. - 8:00 p.m.
  • WHERE: 4150 Highway 17, Sanford
  • WHEN: Open - 8:00 a.m. - 8:00 p.m.



If you filled sandbags before the arrival of Hurricane Ian, and you did not end up needing them/they did not get flooded, consider keeping them through the end of hurricane season just in case. If you do wish to dispose of the sandbags, do not place them curbside for trash collection, even if they are from the County. Sandbags are your responsibility.  Here are the steps you need to take to properly dispose of your sandbags -

If your sandbags did come in contact with flood water:

  • Do not re-use contaminated sandbags
  • PPE or personal protective equipment such as eye ware and gloves should be worn while dealing with post storm sandbags. Sandbags may have been exposed to contaminated floodwaters and handled with caution.
  • Contaminants may include petroleum, sewage and other chemicals
  • Sewage contaminated sandbags should be delivered to the Seminole County Landfill
  • Sandbags contaminated with petroleum and other chemicals may need to be disposed of as hazardous waste
  • Contact Seminole County Solid Waste Customer Service for additional information (407) 665-2260

If your sandbags did not come into contact with flood water:

  • Uncontaminated bags may be stored on your property for reuse in later events if properly dry. If wet mold can start to form.
  • Burlap and plastic sandbags free of contaminants may be reused and distributed around your property.
  • Uncontaminated sandbags may also be used in construction or other permanent earthen structures.
  • If sandbags are clean and empty you may dispose of them with normal trash.
  • Uncontaminated full sandbags may also be delivered to Seminole County Landfill

 Last Updated: October 3, 2022 9:08am



  • Seminole County Public Schools will be resuming normal operations and classes on Monday, October 3. 


  • Seminole State College will remain closed on Monday, October 3 and are scheduled to resume Tuesday, October 4.


  • The University of Central Florida will be resuming normal operations and classes on Tuesday, October 4. 

 Last Updated: October 2, 2022 4:23pm



All emergency shelters in Seminole County are closed.


 Last Updated: October 2, 2022 6:43pm



  • Regularly scheduled curbside trash, recycling, and yard waste collection resumes on Monday, October 3, 2022. Put out your bins on your next regularly scheduled collection day.


  • The Central Transfer Station is CLOSED to residential customers for drop-offs of trash, recycling, and yard waste until further notice. Please use the Landfill.

  • Household Hazardous Waste at the Central Transfer Station is CLOSED due to electrical issues in the facility.

  • The Landfill is open during normal hours (7:30 a.m. - 5:30 p.m.) for residents to drop off their trash, recycling, and yard waste. For addresses and details, click here. Regular flat rate fees apply.

  • Storm debris collection for vegetative debris (logs, branches, palm fronds, etc.) and construction & demolition debris (building materials, shingles, carpet, furniture) will begin this week. This is different than normal trash collection. Large vegetative waste items (branches, etc.) should not be bagged. Separate piles of vegetative and construction & demolitoin debris should be placed at the curbside. Please be patient as crews begin collecting this debris.


  • If emptying gas cans and generators of old fuel, DO NOT pour gasoline down drains, into streets or onto the ground. Unwanted gasoline should be taken to the Central Transfer Station and disposed of with household hazardous waste.


  • If you live in a gated community or on a private road, a Right of Entry form must be completed each year in order for a debris hauler to collect curbside yard waste following a storm.

  • Check with your H.O.A. designee or management company to determine if a current Right of Entry Form has been submitted.

  • For additional questions, email

For information about Storm Debris Collection, click here.

 Last Updated: October 2, 2022 2:52pm


  • The Seminole County Special Needs Program is a voluntary program for residents, allowing Emergency Management to identify vulnerable individuals requiring extra assistance. Residents with special medical needs such as electricity to operate a medical device, refrigeration needs for medications, an enhanced level of wound care, or other eligible criteria should register at Seminole County Special Needs. A caregiver may also register on behalf of the resident.
  • Emergency Management recommends using this program only as a "last resort" and individuals with special needs should consider sheltering with relatives or friends prior to the use of a shelter.
  • ASL/Deaf: - Special Needs Program Video

 Last Updated: September 29, 2022 7:55am



  • STORM ALERTS: Text Storm2022 to 888-777 to opt into text alerts on storm preparations.
  • ALERT SEMINOLE: Visit to register for emergency alerts (phone, text, and/or email). Participating residents will receive time-sensitive messages specific to their specified home or business location within Seminole County. Residents can unsubscribe to alerts at any time through their account.
  • PHONE: Call the Seminole County's Citizens Information Line at 407-665-0000 throughout the storm. 
  • SOCIAL MEDIA: Visit and Instagram (@SeminoleCountyFL) to stay connected to Seminole County on social media.
  • SGTV: Watch SGTV live on Spectrum channel 498 or at or on YouTube.

 Last Updated: October 1, 2022 7:28pm



ALERT: FDOT will be closing State Road 46 between Volusia and Seminole County due to St. Johns River cresting over the roadway. This road will be blocked off to thru traffic. FHP will manage the roadway 24/7.

As of the most recent update on Sunday, October 2, the following roads and intersections are impassable due to flooding. The most active road closures can be found on 

  • Prevatt & SR 46
  • Michigan Ave off of New York Ave
  • South Sanford Avenue – Closed from Dynasty Cove to Park
  • Lake Harney Cir & Rest Haven
  • Settlers Loop
  • Whitcomb Dr & Ft Lane Rd
  • Brigham Loop & Winona Dr.
  • Mullet Lake Park Rd & Shadow Dr (all the way down to Mullet Lake Park)
  • Missouri Ave just passed Nebraska Ave
  • Canal Drive
  • Beacon Drive
  • Perch Drive
  • 17-92 north of Lee Road by RR bridge; southbound direction, one lane closed, inside lane open
  • Northern Way from Mt. Laurel Drive to Brown Bear Court
  • Northern Way from Running Bear Court to Grizzly Court
  • Northern Way from Arabian Avenue to Howell Creek Drive
  • Winter Springs Boulevard from Forest Hills Drive to Greenbriar Lane
  • Winter Springs Boulevard from Northern Way to Seneca Boulevard
  • Murphy Road from Elderwood Street to Hawthorn Circle
  • Edgemon Avenue Elderwood Street to Murphy Road
  • Moss Road from Murphy Road to Elderwood Street
  • Hayes Road from Alton Road to Silver Creek Drive
  • Shore Road from Coral Way to Silver Creek Drive
  • Wade Street from George Street to Frank Street
  • Ballard St in Altamonte Springs
  • Barclay Ave in Altamonte Springs
  • Oranole Rd in Altamonte Springs
  • Sunshine Ln in Altamonte Springs
  • Beverly Ave in Altamonte Springs
  • Northlake Blvd in Altamonte Springs
  • Magnolia Dr in Altamonte Springs (only in-front of Eastmonte Park)
  • Spring Oaks and Maltbie Shores in Altamonte Springs continue to have impassable roads due to flooding

For Road Closure updates please visit or call 511 on your cell phone.

 Last Updated: October 3, 2022 9:07am



  • All SunRail trains are back on schedule.


  • Lynx services have resumed normal operations.


  • At this time, tolls remain suspended on facilities within the path of the storm.
  • Click here for a complete list. 

 Last Updated: October 3, 2022 9:13am



Call (407) 665-0000 for more volunteer information. The following organizations are currently accepting volunteers to assist with storm recovery in the community.

Northland Church

Harvest Time International

Open Monday - Saturday from 9:00 a.m. to 5:00 p.m. Closed Sundays.

  • Address: 225 Harvest Time Drive (formerly N Kennel Rd) Sanford, FL 32771
  • Phone: (407) 328-9900
  • Online: Harvest Time


Second Harvest Food Bank

Harvest Time International

Distributing food, water, and supplies for those in need. Open Monday - Saturday from 9:00 a.m. to 5:00 p.m. Closed Sundays.

  • Address: 225 Harvest Time Drive (formerly N Kennel Rd) Sanford, FL 32771
  • Phone: (407) 328-9900
  • Online: Harvest Time

The Sharing Center

Food pantry, showers and laundry. The Oasis, The Pantry, Client Sevices, ProjectRISE, and all other campus programs will resume regular business hours Monday morning.


Seminole County residents are now eligible for financial and direct services from FEMA's Individuals and Households Program (IHP). See more details in the FEMA section on


Check for live updates on fuel availability




24/7/365 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters

  • Call or text: 800-985-5990

 Last Updated: October 2, 2022 12:12pm




Storm debris collections will not begin until mid-next week at the earliest. Seminole County Solid Waste is working with out of state vendors to contract for debris management, competing for the same contracts as other affected counties in Florida. Seminole County asks residents to be patient; after Hurricane Irma debris collection took up to six weeks.

Residents are asked to place debris curbside in preparation, piled up or in bundles. Consider size reducing any larger stumps or branches.


  • Do not bag vegetative waste.
  • Do not place debris piles in the roads.
  • Do not place debris on the sidewalk to block foot traffic.
  • Do not place next to power poles, trees, fire hydrants, mailboxes or directly under power lines if available.
  • When piling the waste consider the maneuverability of the garbage truck and grapple claw for ease of pick-up. This will expedite the process.
  • Pile vegetative waste separate from construction and demolition debris, i.e. drywall, shingles, paneling, wood, baseboards etc.
  • Do not place household hazardous waste curbside. That must be taken to the Household Hazardous Waste section at the Central Transfer Station, which will not re-open until next week due to electrical issues.


  • Wear closed-toed shoes or rubber boots and waterproof gloves during cleanup.
  • Stay hydrated and take breaks when working outside in the heat.
  • Remove and discard household materials that were exposed to floodwaters. Any items that cannot be disinfected or thoroughly cleaned and dried within 24-48 hours, such as wall-coverings, furniture, and rugs, are contaminated and should be discarded. Wash all linens and clothing in hot water.
  • Clean cuts with soap and safe water, or disinfectant.
  • Make sure your tetanus vaccination is current.

For information about regular Solid Waste services, including trash/recycling collection, click here.

 Last Updated: October 3, 2022 9:07am

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