Seminole County and partners are continuing to respond to impacts of Hurricane Ian and Tropical Storm Nicole.

ASSISTANCE PROGRAMS - FEMA & SBA

FEMA INDIVIDUAL ASSISTANCE

Seminole County residents are eligible for financial and direct services from FEMA's Individuals and Households Program (IHP) and Transitional Shelter Assistance Program (TSA). The deadline to apply for FEMA individual assistance has been extended to January 12, 2023.

You must first file a claim with your insurance company. If you do not have insurance, or if insurance does not cover losses caused by Hurricane Ian, you may apply for FEMA assistance. FEMA assistance is not a substitute for insurance and cannot compensate for all losses caused by a disaster. The assistance is intended to meet your basic needs and supplement disaster recovery efforts.

To learn more about eligibility criteria and review what FEMA assistance covers for households and other needs:

To apply for FEMA assistance:

  1. Take photos of your damaged home and belongings.
  2. Make a list of damaged/lost items.
  3. If you have insurance, you must file a claim with your insurance company first.
  4. If you do not have insurance, or insurance does not cover your claim, begin applying for FEMA assistance online, on the FEMA app, by phone, or by mail.

FREQUENTLY ASKED QUESTIONS:

  • WHAT IF I RECEIVE A DENIAL LETTER FROM FEMA?: Submit an appeal letter with supporting documentation online, via mail, or in person at the Disaster Recovery Center (see below).
  • HOW LONG DOES IT TAKE TO RECEIVE A DECISION AFTER SUBMITTING AN APPEAL? Decisions can take up to 90 days once the appeal letter and documentation has been received.

INSURANCE DEDUCTIBLE GRANT: HURRICANE DISASTER RECOVERY

Seminole County is seeking to repair homes that have sustained hurricane damage caused by Hurricane Ian. Applicants may be eligible for an insurance deductible grant for up to $20,000. The Hurricane Disaster Recovery program is designed to provide funds in the form of grants to qualified applicants whose homes have sustained damage from a storm event or other natural disaster. Grant assistance that homeowners are eligible for, include, but are not limited to:

  • Repairs required to make the unit habitable and avoid further damage, including the removal of trees and/or debris, roof replacement/repair, etc.
  • Repair or construction of wells where a public water system is not available.
  • Payment of insurance deductibles and depreciation allowance calculations determined by the insurance company for an eligible housing unit insured by the homeowner.
  • The home must be owned and occupied for a minimum of one year by the applicant as documented by homestead exemption status.
  • Home must be located in Seminole County.
  • The home must be site built or a post-1994 manufactured home on land that is owned by the applicant.
  • Property value cannot exceed $254,000.
  • Applicant must be current on Seminole County property taxes.

Learn more by caling 407-665-2300. 
 

DISASTER RECOVERY CENTER

FEMA and Seminole County partners have opened a Disaster Recovery Center (DRC), which serves as a one-stop-shop for residents seeking in-person assistance with FEMA services, SBA loans, disaster unemployment, legal advice, veterans services, and other community services and grants.

LOCATION: Seminole State College Sanford/Lake Mary Campus,  AT (Automotive Training) Building, 100 Weldon Boulevard, Sanford

HOURS: Monday - Saturday, 9:00 a.m.-6:00 p.m. Closed on Sundays.

SERVICES AVAILABLE: 

  • FEMA: Registering for financial assistance, help with appeals, assistance for temporary housing, cleaning reimbursement, home repairs, and more
  • DISASTER UNEMPLOYMENT: Resume help, job placement, interview coaching
  • SMALL BUSINESS ADMINISTRATION: Low-interest business and home loan
  • LEGAL ADVICE: Free legal advice related to storm damage, landlord/tenant disputes, heir properties
  • RENTAL ASSISTANCE: First/last month rent assistance, grant program
  • DISASTER COMMUNITY DEVELOPMENT BLOCK GRANT: Neighborhood disaster repairs, income-restricted household repairs
  • MENTAL HEALTH SERVICES: Disaster-related counseling, substance abuse treatment/education, family counseling
  • DIFFERENTLY-ABLED SERVICES: Support for individuals with developmental disabilities, iBudget Florida application assistance, supplies & equipment replacement
  • FAMILY RESOURCES: Connection to resources for clothing, shelter, personal hygiene items
     

SMALL BUSINESS ADMINISTRATION (SBA) ASSISTANCE

The U.S. Small Business Administration (SBA) disaster declaration covers Seminole County. Small businesses and most private nonprofit organizations may be eligible to apply for SBA's low-interest disaster loan program to repair or replace damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.

SBA loans are not only for businesses. Homeowners and renters who suffered loss from a disaster can apply for SBA loans.

To learn more about eligibility criteria and apply:

Visit a SBA Business Recovery Center for in-person assistance.

  • ADDRESS: Historic Sanford Welcome Center, 230 E First St., Sanford
  • HOURS: Open Monday through Saturday, 9:00 a.m. - 6:00 p.m.

FLORIDA SMALL BUSINESS EMERGENCY BRIDGE LOAN PROGRAM

Seminole County small business owners are eligible to participate in the Florida Small Business Emergency Bridge Loan Program administered by the Florida Department of Economic Opportunity (DEO). Short-term, zero-interest loans are available to small businesses that experienced economic injury or physical damage due to Hurricane Ian.

Interested applicants can apply through December 2, 2022, or until all available funds are expended. Eligible small businesses may apply for loans of up to $50,000 through the program. They are not grants and loans must be repaid by the approved applicant.

To learn more and apply:


 Last Updated: November 28, 2022 9:58am


WELL WATER TESTING

WELL WATER TESTING

Free private well tests are available for Seminole County residents. To schedule a free well test, call the Seminole County Citizens Information Line at 407-665-0000.

Seminole County residents with private wells that were submerged in floodwaters from Hurricane Ian should have their well water tested for contaminants and water quality. If wells are affected by floodwaters, there may be disease-causing organisms in the water. At a minimum, residents should check their well if it was submerged to make certain there are no mechanical problems. If your well was not flooded but you suspect other contaminants, you should test for those as well.

WELL WATER SAFETY

If you suspect your water has been contaminated, follow these safety tips:

  • Boil tap water and hold it at a rolling boil for at least one minute. Let it cool completely before using to avoid burns.
  • Disinfect tap water by adding eight drops of plain, unscented household bleach per gallon of water. If a higher strength bleach is used (8.259 strength), only add seven drops of bleach. Mix the solution and let it stand for 30 minutes. If still cloudy after the second treatment, dispose of water and start the process over one more time. 
  • Use commercially available bottled water, especially for mixing baby formula.

If you must disinfect your well after a disaster, use a contractor with experience.  If completing a FEMA or insurance application, this information should be provided as part of the application process. 

WELL WATER RESOURCES

For more information, call the Seminole County Citizens Information Line at (407) 665-0000.

Florida Department of Health - Private Well Water (PDF)

Florida Department of Health - Private Well Testing (web)

CDC - Disinfecting Wells After a Disaster

 

 Last Updated: November 9, 2022 9:46am


IN NEED OF ASSISTANCE


UNMET NEEDS

An unmet need is a gap between verified disaster-caused damages and obtainable aid (such as insurance assistance, Federal and State assistance, and personal resources). Non-government agencies and volunteers can assist those incapable of making homes livable or passible with muck out, dry wall repair/replace, tarp roof, debris removal, fence repair, wheelchair ramp repair, basic other home repairs, minor roof repair, and similar projects.

WHO IS ELIGIBLE

Eligible individuals who may receive assistance with these types of projects include residents of Seminole County with special needs, disabilities, seniors, and low- to fixed-income households. 

MAKE A REQUEST

Call the Office of Emergency Management at 407-665-5102 or the Citizens Information Hotline at 407-665-0000 to register the unmet need. 


 Last Updated: November 14, 2022 4:33pm


HOW TO VOLUNTEER


HOW TO VOLUNTEER

Call (407) 665-0000 for more volunteer information. The following organizations are currently accepting volunteers to assist with storm recovery in the community.

Meals on Wheels

  • Address: 2801 S. Financial Court, Sanford
  • Phone: (407) 333-8877
  • Website: Meals on Wheels

Harvest Time International

Open Tuesday - Saturday from 9:00 a.m. to 5:00 p.m. Closed Sundays and Mondays.

  • Address: 225 Harvest Time Drive (formerly N Kennel Rd) Sanford
  • Phone: (407) 328-9900
  • Online: Harvest Time

Volunteer Florida

View up-to-date local Volunteer Opportunities at VolunteerFlorida.org.

FOOD PANTRY LOCATIONS

Second Harvest Food Bank

Harvest Time International

Distributing food, water, and supplies for those in need. Open Tuesday - Saturday from 9:00 a.m. to 5:00 p.m. Closed Sundays and Mondays.

  • Address: 225 Harvest Time Drive (formerly N Kennel Rd) Sanford, FL 32771
  • Phone: (407) 328-9900
  • Online: Harvest Time

The Sharing Center

Showers and laundry available at The Oasis, Monday-Friday, 8:00a.m.-12:00p.m. The Pantry, Client Sevices, ProjectRISE, and other programs also available, call for details. 

Rural Heritage Center in Geneva

Contact for more details.

RED CROSS

DISASTER DISTRESS HELPLINE

24/7/365 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters

  • Call or text: 800-985-5990


 Last Updated: November 14, 2022 4:37pm


STORM DEBRIS COLLECTION

FREE DEBRIS DROP OFF FOR RESIDENTS

  • Seminole County enacted an executive order Monday, November 14 waiving all fees for residential drop off of construction & demolition debris at the Seminole County Landfill through Sunday, November 20 only. Proof of Seminole County residency is required. Fee waivers are not applicable to landscapers, junk haulers or other commercial entities. Fee waivers are not applicable at the Central Transfer Station. Fee waiversno longer apply to vegetative debris.
    • Seminole County Landfill, 1930 E. Osceola Road, Geneva
      • Hours: 7:30a.m.-5:30p.m. 
  • A free temporary debris drop off site is available for residents in the Overflow Parking Lot at Boombah Sports Complex. Only unbagged vegetative debris is accepted; no plastic bags or construction and demolition debris. Residents only, proof of residency is required. No landscapers, junk haulers or other commercial entities permitted. 
    • Overflow Parking Lot at Seminole County Sports Complex- 3450 E. Lake Mary Blvd., Sanford 
      • Easiest access from SR 46; follow directional signage to site entrance
      • Hours: 7:30a.m.-5:30p.m.

HOURS OF COLLECTION & SERVICE INTERRUPTION

  • There are no make up trash/recycling collection days for Unincorporated customers; if your trash/recycling collection was interrupted due to Tropical Storm Nicole, your trash and recycling will be picked up on your following regularly scheduled collection day. 
  • For Seminole County residents in City limits, please check with your City for solid waste updates.

HELP EXPEDITE COLLECTION

  • Debris haulers cannot collect vegetative debris that has contaminants; do not mix vegetative debris with bagged debris or construction and demolition debris. 
  • Small piles are also difficult for debris contractors to collect with large apparatus. Piles should be at least 3 cubic feet/1 cubic yard, approximately the size of a washing machine, or greater for debris haulers to collect. Smaller debris should be bagged. Yard waste bagged in plastic will be collected by the regular yard waste hauler and yard waste bagged in paper bags can be collected by either the regular yard waste hauler or debris contractor.

GATED/GUARDED H.O.A. ROADWAYS

  • If you live in a gated community or on a private road, a Right of Entry form must be completed each year in order for a debris hauler to collect curbside yard waste following a storm. Check with your H.O.A. designee or management company to determine if a current Right of Entry Form has been submitted. For additional questions, email ROE@seminolecountyfl.gov

DEBRIS CLEANUP SAFETY

  • Wear closed-toed shoes or rubber boots and waterproof gloves during cleanup.
  • Stay hydrated and take breaks when working outside in the heat.
  • Remove and discard household materials that were exposed to floodwaters. Any items that cannot be disinfected or thoroughly cleaned and dried within 24-48 hours, such as wall-coverings, furniture, and rugs, are contaminated and should be discarded. Wash all linens and clothing in hot water.
  • Clean cuts with soap and safe water, or disinfectant.
  • Make sure your tetanus vaccination is current.

FREQUENTLY ASKED QUESTIONS

  • IF I HAVE ALREADY HAD STORM DEBRIS COLLECTION, WILL I HAVE ANOTHER?
    • If your vegetative storm debris HAS NOT been collected:
      • Please ensure all debris is curbside and divided into piles for vegetative debris and construction and demolition debris.
      • One pass for vegetative debris will occur followed by an additional pass specifically for construction and demolition debris.
      • Bagged debris should be collected by the regular yard waste hauler.
    • If your vegetative storm debris HAS been collected (before November 9, 2022):
      • A second pass for vegetative debris will occur.
      • A pass for construction and demolition debris will occur.  
      • Bagged debris should be collected by the regular yard waste hauler.

  • WHAT CAN I DO TO ENSURE STORM DRAINS ARE NOT BLOCKED BY CURBSIDE DEBRIS?
    • Ensure debris is not placed in the roadway or near storm drains, as this could impede drainage. Move debris further into the right of way or yard to make it more difficult for flowing water on a roadway to push debris into storm drains. After the storm passes, make sure drains are clear of obstructions.
    • Small piles of debris can be bagged for collection. Black plastic bags will not be collected by the debris hauler but may be collected by the regular yard waste hauler. Paper bags can be collected by the regular yard waste hauler or debris contractor. Loose items can create obstructions for drains more easily. 
       
  • WHEN WILL MY STORM DEBRIS BE COLLECTED?
    • Curbside storm debris collection is underway in unincorporated Seminole County. The debris hauler is collecting curbside debris from 6:00 a.m.-6:00 p.m., seven days per week. The debris haulers are different than routine yard waste, trash and recycling haulers. 
    • Haulers will make one pass through each neighborhood, first for vegetative debris, then for construction and demolition debris. 
    • Vegetative debris or yard waste should be separated from non-vegetative materials. Other materials, such as fencing, shingles/roofing materials, carpeting, water damaged furniture, etc. is considered to be construction and demolition debris and should be in a separate pile from vegetative matter.
    • Seminole County asks residents to be patient; collection could take several more weeks.
       
  • HOW SHOULD I PREPARE MY CURBSIDE DEBRIS?
    • Residents are asked to place debris curbside, piled up or in bundles. Consider size reducing any larger stumps or branches. Avoid roads, sidewalks, power poles, trees, fire hydrants, and mailboxes.
    • Sort vegetative debris (branches, logs, palm fronds) and construction & demolition debris (wood, shingles, drywall, furniture) in two separate piles. The debris contractor will collect both construction and demolition debris as well as vegetative debris, however, there may be two separate collections of these debris items—the debris contractor will first pick up vegetative debris, and later, pick up non-vegetative debris.
    • Do not bag vegetative debris in plastic bags in order for the debris contractor to collect. Paper yard waste bags are preferred. If plastic bags are used, they will be collected by regular yard waste haulers on yard waste day (up to 15 bags per week, under 50 pounds each). 
    • If you’re able, combine piles with neighbors to make it easier for the claw trucks to pick them up and to create fewer stops for the debris contractor. Piles shold be no smaller than the size of a washing machine.
       
  • WILL MY REGULAR TRASH/RECYCLING/YARD WASTE GET COLLECTED?
    • Unincorporated customers will receive regular curbside service for routine trash, recycling, and yard waste (bagged yard waste, small bundles) on their designated days. Debris haulers are different than routine trash/recycling/yard waste haulers. 
    • Regular haulers will collect trash, recycling and yard waste as soon as possible; trucks are on the roads from 6:00a.m. to 8:00p.m., Monday through Friday. Please keep your waste curbside during those hours on your designated day. If not collected on your designated day, please place items curbside on the following day by 6:00 a.m. Haulers are working extra hours to ensure households are serviced.
    • Regular haulers are prioritizing collection in the order of trash, recycling, then yard waste. 
       
  • WHAT IF MY REGULAR CURBSIDE WASTE WASN'T PICKED UP?
    • If you are an unincorporated resident, and your regular trash, recycling or yard waste was missed, email swcustomerservice@seminolecountyfl.gov or call 407-665-0000. Please note, there are limited call staff and limited collection staff. If you have missed collection, bring your trash/recycling in, and place it curbside the next day by 6:00 a.m. in the event the regular hauler will complete routes the following day. 
       
  • CAN YOU BURN YARD DEBRIS?
    • Permits are not required to burn yard waste as long as you meet the required setbacks in unincorporated areas of Seminole County.
    • Setbacks: 25 feet from forests, 50 feet from paved public roads, 25 feet from your house, 150 feet from other occupied buildings.
    • Burn between 9:00 a.m. and 1 hour before sunset.
    • Piles must be no larger than 8 feet in diameter. Clear an area to bare soil around your pile to prevent the fire from spreading.
    • If the smoke is a hazard or nuisance, you may be asked to stop burning.

For information about regular Solid Waste services, including trash/recycling collection, click here.

debris flyer


 Last Updated: November 10, 2022 10:00am


ROAD CLOSURES

ROAD CLOSURE UPDATES

For Road Closure updates, please visit https://www.fl511.com or call 511 on your cell phone.


 Last Updated: November 10, 2022 10:00am


FLOODING

EXECUTIVE ORDER - NO WAKE ZONE

All portions of Seminole County, including flooded roadways, are subject to a no wake zone. Vehicles should not drive fast through flooded roadways and create wake. Motorized boats must also remain off the roadways.

FLOODING SAFETY

  • Turn Around, Don't Drown: Do not drive or walk through flood water. Vehicles will not protect you. They can be swept away or may stall.
  • Keep Out of Flood Water: It can be contaminated with waste or chemicals that can cause health hazards. Dangerous objects and debris or animals (rodents, snakes) could also be hidden in the water. Do not play or float in flood water. Plus, as little as 6 inches of water can knock you off your feet.
  • Prevent Electrical Hazards: Turn off electrical power, gas, and propane. NEVER touch a fallen power line. If you believe someone has been electrocuted, call 911.

RESOURCES

HOW TO READ HYDROGRAPHS

Hydrographs show how the river levels have changed over time at a specific location. Check the time along the bottom to see the current river level and predicted levels.

LEVELS:

  • Action Stage: Time to prepare
  • Minor Flooding: Minimal property damage
  • Moderate Flooding: Some property damage and evacuations
  • Major Flooding: Damage to structures and roads, significant evacuations
  • Record Flooding: The highest level on record

 Last Updated: November 9, 2022 9:38am


CLOSURES/CANCELLATIONS

LEISURE SERVICES - PARKS, TRAILS, LIBRARIES
 

  • PARKS & TRAILS CLOSED UNTIL FURTHER NOTICE: The following parks remain closed until further notice due to flooding and impacts from Hurricane Ian:
    • Black Bear Wilderness Area
    • Black Hammock Wilderness Area
    • Cameron Wight Park & Boat Ramp
    • CS Lee Park & Boat Ramp
    • Flagler Trail - Econ Bridges, Trail Corridor
    • Geneva Wilderness Area & Ed Yarborough Nature Center
    • Lake Jesup Wilderness Area
    • Lake Jesup Park & Boat Ramp
    • Lake Monroe Wayside Park
    • Lake Proctor Wilderness Area
    • Little Big Econ Canoe Launch
    • Mullet Lake Park & Boat Ramp
    • Overlook Park
    • Spring Hammock Preserve
  • Follow Seminole County Leisure Services on Facebook for updates.


 Last Updated: November 18, 2022 11:33am


GENERATOR SAFETY

GENERATOR SAFETY

Seminole County reminds residents that CARBON MONOXIDE, or CO, is an invisible, odorless, tasteless gas that is highly poisonous. The Florida Department of Health recommends the following precautions:

  • Do not burn charcoal or gas grills inside a house, garage, vehicle, tent, or fireplace.
  • NEVER use a generator indoors, including homes, garages, basements, crawl spaces, and other enclosed or partially enclosed areas, even those with ventilation. Opening doors and windows or using fans will not prevent CO build-up in the home.
  • ALWAYS locate the unit outdoors on a dry surface, away from doors, windows, vents, and air conditioning equipment that could allow CO to flow indoors. Follow the generator instructions.
  • REMEMBER that you cannot see or smell CO. Portable generators can produce high levels of CO very quickly.
  • If you start to feel sick, dizzy, or weak while using a generator, get to fresh air RIGHT AWAY. DO NOT DELAY.
  • If you have a poisoning emergency, call your nearest Florida Poison Information Center at 1-800-222-1222. If the victim has collapsed or is not breathing, call 911 immediately.

RESOURCES

Video: Generator Safety (English)

Video: Seguridad con el uso de Generadores (Español)


 Last Updated: November 9, 2022 9:41am


FRAUD AND PRICE GOUGING

PRICE GOUGING

Attorney General Ashley Moody has expanded Florida’s Price Gouging Hotline. During a storm-related declared state of emergency, state law prohibits excessive increases in the price of essential commodities such as food, water, hotel rooms, ice, gasoline, lumber, equipment and storm-related services. Violators are subject to civil penalties of $1,000 per violation and up to $25,000 for multiple violations committed in a single 24-hour period. 

Anyone who suspects price gouging can report it to Florida Attorney General Moody’s No Scam App on Apple or Android devices, visiting MyFloridaLegal.com or by calling (866) 966-7226. Record the business location and name, take photos, and collect information such as estimates, bills, advertisements, price tags, and receipts.

SCAMS & FRAUD

Every natural disaster and emergency provides an opportunity for unscrupulous individuals to try to take advantage of those affected and in distress. Common scams that occur after a hurricane event include:

  • Repair scams
  • Tree service scams
  • Water testing and treatment scams
  • Disaster relief scams
  • Charity-related scams
  • Insurance scams

To avoid falling victim to these fraudulent ploys:

  • Be wary of anyone who approaches unsolicited and offers to work at a discount.
  • Verify contractor's licenses at MyFloridaLicense.com.
  • Ask for proof of identification if someone arrives claiming to be a utility provider representative needing to inspect a water line or well.
  • Get at least three written, itemized estimates for repairs.
  • Do not sign any blank or incomplete paperwork.
  • Donate to charities you know and trust with a proven track record of dealing with disasters. Be alert for charities that seem to have sprung up overnight in connection with current events.

If you suspect you have encountered any disaster-related scams, report it to Florida Attorney General Moody’s No Scam App on Apple or Android devices, visit MyFloridaLegal.com or call (866) 966-7226.


 Last Updated: November 9, 2022 9:41am


STAY INFORMED

STAY INFORMED

  • STORM ALERTS: Text Storm2022 to 888-777 to opt into text alerts on storm recovery.
  • ALERT SEMINOLE: Visit AlertSeminole.org to register for emergency alerts (phone, text, and/or email). Participating residents will receive time-sensitive messages specific to their specified home or business location within Seminole County. Residents can unsubscribe to alerts at any time through their account.
  • PHONE: Call the Seminole County's Citizens Information Line at 407-665-0000.
  • SOCIAL MEDIA: Follow Seminole County on NextdoorFacebookTwitterYouTube and Instagram (@SeminoleCountyFL) to stay connected to Seminole County on social media.
  • SGTV: Watch SGTV live on Spectrum channel 498, SeminoleCountyFL.gov/SGTV, or on YouTube.


 Last Updated: November 9, 2022 9:42am


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