Community Services

Financial Assistance Orientation and Application

In effort to ensure the health of our visitors and employees, Seminole County Government has closed public-facing buildings. Our Community Services team will continue to provide financial assistance services via web application and all other services via phone as possible. Please call 407-665-2300 or visit the Community Services Website. If you have documents to drop off please email them directly to your Case Manager, Project Manager, Veteran’s Service Officer, or Program Coordinator or if you are applying for financial assistance please email them to If you need to drop off original documents, please do so in the drop box and we will mail your originals back to you. Thank you.

COVID-19 OUTBREAK: Once you have submitted your application we ask that you limit your contact to the office for application status or verifying required documents submitted. Please be mindful during this time, our system has had an unusual influx of requests for assistance and staff is reserving time to review and notify customers of next steps in the process. If anything is missing or additional information is needed, the case manager assigned will contact you directly. Applications are being reviewed in the order received.

Please be aware due to the recent increase in applications, all applicants are being placed on a waiting list and will be contacted by staff once your application is ready to be processed.

Please note that this assistance is limited to one time only and not on-going.

*Immediate financial assistance is not available through this office.

The Division of Community Assistance offers financial help to Seminole County residents who have experienced an unexpected financial hardship for Rent, Mortgage, Utilities (Electric, Water & Gas) and for Rental & Utility Security Deposits. We also provide assistance for Dental and Training.

This office does not provide Emergency Assistance. 

We Do Business in Accordance With the Federal Fair Housing Law

(The Fair Housing Amendments Act of 1988)

Conducimos nuestros negocios de acuerdo a la Ley Federal de Vivienda Justa (Acta de enmiendas de 1988 de la Ley Federal de Vivienda Justa)

The Seminole County Dental Assistance program is closed. 

 You may apply by Appointment or On-line only

To schedule an appointment please click on "Book Now" or call our office at 407-665-2300 to schedule. 

Book an appointment with Seminole County Community Assistance

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  1.  Financial Assistance Application

For your convenience you may print and fill out the application to bring with you to your scheduled appointment. No application will be accepted via mail.

Steps for Online Orientation and Application

All applicants will be contacted within 10 business days (not including weekends and holidays) after submitting a complete application. These programs require the completion of an orientation and application.

  1. View the on-line orientation video.
  2. Review Hardship Examples to see if you fall within any of these guidelines before continuing to application. 
  3. Review Application Document CheckList to make sure that you are able to provide the require documentation. If you are not able to provide the required documents within 10 business days your application will be denied. 
  4. Submit Application.

If you complete the on-line orientation and application, please do not schedule an appointment as it may delay your application processing time.

The Orientation Video MUST be viewed before completing the on-line application.

Please click on this link ONLY if you are viewing from a Seminole County Public Library.

PLEASE NOTE: Once submitted your application will be imported into our office the following business day.

A Case Manager will contact you in 10 business days with a status update.Thank you.

Hardship Examples

Unexpected financial hardships may include, but are not limited to the following:

*Based on your financial hardship which is listed in bold, the required document is listed underneath

NOTE:  Unexpected expenses paid with a credit card will not be considered.

**These are examples of hardships and documentation. Your household must have experienced a financial hardship within the last 6 months that is not the result of criminal activity