ROADS-STORMWATER

Customer Service Survey

We appreciate your input and want to provide you with the best possible service. You can help ensure high levels of quality and customer satisfaction by completing the information below.

Thanks for the input!

CUSTOMER SERVICE STAFF
	LOWEST (1)   TO   HIGHEST (5)
When you called the Customer Service person were they responsive?	1 2 3 4 5
Was the Customer Service person friendly?	1 2 3 4 5
FIELD STAFF
	LOWEST (1)   TO   HIGHEST (5)
Was the Team Member who followed up with you responsive?	1 2 3 4 5
Was the Team Member friendly?	1 2 3 4 5
Service Requested: Select Here Drainage Sidewalk/Curb Trees Potholes Litter removal Mowing Street sweeping Retention ponds Sholder repair Grading Herbicide Other   Other:
Was your call returned within the 2 business days?	Yes   No
Was the employee friendly and courteous?	1 2 3 4 5
Was the service accomplished within the given time frame?	1 2 3 4 5
Are you satisfied with the end result?	1 2 3 4 5
If not, please explain:
Additional comments or suggestions on how we can better serve you?

CONTACT INFORMATION (OPTIONAL)
Name:
Phone Number:
E-Mail Address: