Florida's Natural Choice
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Carol L Hunter
Environmental Services Director

Phone: (407) 665-2000
Utilities Division
Customer Service

500 West Lake Mary Blvd
Sanford, FL 32773-7499
Phone: (407) 665-2110
Fax: (407) 665-2019

Mailing Address
P.O. Box 958443
Lake Mary, FL 32795-8443

Water & Sewer Customer Service/Business Office -
Phone:(407) 665-2110

One Stop Permitting -
Phone: (407) 665-2143

Utilities Engineering - 
Phone: (407) 665-2024

Utilities Operations Division - E-mail
Phone: (407) 665-2135

After Hours Emergency
Phone: (407) 665-2767

Water Conservation -
Phone: (407) 665-2121

Solid Waste Management Division
1950 State Road 419
Longwood, FL 32750
Phone: (407) 665-2260

Environmental Services


Water Treatment

At the other end of the water system, wastewater treatment plants clean the wastewater and recycle it as reclaimed water for irrigation. The use of reclaimed water enhances and helps preserve Florida's water supply for the future.

Raw sewage is collected and pumped through force mains to the treatment facility. Larger particles such as rags and grit are removed before sending the sewage to the oxidation ditches for treatment. Microorganisms use the sewage for food and produce a stabilized sludge. The sludge is pressed into a cake-like substance. The monthly average for 2006 was 654 tons at a 12% solids. These solids are then transported by a contractor to the Volusia County Landfill for advanced treatment.

The liquid, or effluent, is filtered, then treated before it is sent out as Public Access reclaimed water for irrigation purposes. Currently, Seminole County has 122 reclaimed water commercial customers in the Lake Mary and unincorporated Seminole County area, including a car wash. With an average daily flow of about 3 million gallons a day, this helps us conserve the potable water for drinking purposes.  By February 2008 there will be an addition of approximately 922 residential customers.

Effluent Treatment

Effluent before and after treatment