Gravity System: Here’s a checklist: (1) Check all your plumbing fixtures inside the house to determine if only one or more than one are affected. (2) If only one drain is backed up (e.g. a toilet or one bathroom), it is generally a customer’s problem with those specific fixtures. (3) If more than one drain is backed up (e.g. two bathrooms, or the kitchen and a bathroom), the problem could be in your service line leading from the house to SCU’s collection line. (4) To determine if the problem is in your service line or SCU’s collection main, you can check with your neighbors on both sides of you. Any collection line problem will probably affect you as well as one or more of your neighbors. (5) Call your plumber to examine and clear the service line of the blockage. Your plumber will let you know if the problem appears to be the utility’s lines. (6) If in doubt, always call SCU.
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