Environmental Services
BUSINESS OFFICE

Frequently Asked Questions

BILLING & RATES
The Question:
Why do I pay a monthly charge when I’m not using the water, or I’m away from home?
 
The Answer:
SCU’s rates are structured so that each customer pays a fair share of the fixed and non-variable costs incurred to provide water and sewer service. Many of those costs continue even when the water is not being used. These and other fixed operating costs are covered by the Base Facility Charge. Variable costs associated with the water itself depend on actual usage and cease when water or sewer are not used.

Click here to visit the Environmental Services Business Office web page.
 
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DISCONNECTIONS & RECONNECTIONS
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METERS
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PAYMENTS
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SERVICE & DEPOSITS
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SEWER PROBLEMS AT HOME
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WATER & SEWER ACCOUNTS ONLINE
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WATER CONSERVATION SUGGESTIONS
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WATER RESTRICTIONS
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RESOURCES
CONTACT INFORMATION
Business Office
Physical
500 West Lake Mary Blvd
Sanford, FL 32773-7499
Mailing
P.O. Box 958443
Lake Mary, FL 32795-8443
Phone: (407) 665-2110 (normal)
Phone: (407) 665-0005 (after hrs)
E-mail

Environmental Services
500 West Lake Mary Blvd
Sanford, FL 32773-7499
Phone: (407) 665-2000
Fax: (407) 665-2019
E-mail
MY SEMINOLE LINKS
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Seminole County Government   1101 East First Street Sanford, FL 32771  407-665-0311
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