Florida's Natural Choice
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Carol L Hunter
Environmental Services Director

Phone: (407) 665-2000
Utilities Division
Customer Service

500 West Lake Mary Blvd
Sanford, FL 32773-7499
Phone: (407) 665-2110
Fax: (407) 665-2019

Mailing Address
P.O. Box 958443
Lake Mary, FL 32795-8443

Water & Sewer Customer Service/Business Office -
Phone:(407) 665-2110

One Stop Permitting -
Phone: (407) 665-2143

Utilities Engineering - 
Phone: (407) 665-2024

Utilities Operations Division - E-mail
Phone: (407) 665-2135

After Hours Emergency
Phone: (407) 665-2767

Water Conservation -
Phone: (407) 665-2121

Solid Waste Management Division
1950 State Road 419
Longwood, FL 32750
Phone: (407) 665-2260

Environmental Services

Water and Sewer Accounts Online Access

Now there are two ways to access your account. Choose below:

  2) Review Account

 Pay Online - Fast and Easy!  View Account Details
View current account information and pay online. View bill and payment history, update account.

Unavailable between 11:30 PM to 5:00 AM

Unavailable between 11:30 PM to 5:00 AM

  • No PIN required. 
  • A convenience fee will be assessed during checkout when paying online.
  • Payments made after 2 PM will be posted on the next business day.
  • Use any web browser.
  • Requires PIN number.
  • For new accounts, the PIN is located on the top right of your water bill.
  • If you forgot your PIN, use the 'Forgot PIN?' option on the login page.
  • Use Internet Explorer or Firefox for best results.

Having Problems? We're Here to Help...

We're Here to Help