Florida's Natural Choice
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Contact Us

Carol L Hunter
Environmental Services Director

Phone: (407) 665-2000
Utilities Division
Customer Service

500 West Lake Mary Blvd
Sanford, FL 32773-7499
Phone: (407) 665-2110
Fax: (407) 665-2019

Mailing Address
P.O. Box 958443
Lake Mary, FL 32795-8443

Water & Sewer Customer Service/Business Office -
Phone:(407) 665-2110

One Stop Permitting -
Phone: (407) 665-2143

Utilities Engineering - 
Phone: (407) 665-2024

Utilities Operations Division - E-mail
Phone: (407) 665-2135

After Hours Emergency
Phone: (407) 665-2767

Water Conservation -
Phone: (407) 665-2121

Solid Waste Management Division
1950 State Road 419
Longwood, FL 32750
Phone: (407) 665-2260

Environmental Services

Go Green! Sign Up For E-Billing

Go Green!What is E-Billing?

  • E-Billing sends a notification to your email address that your account has been billed
  • E-Billing saves the environment by reducing paper waste
  • Once you sign up for e-billing you may receive both a paper bill by mail, and an e-bill by email for a short transitional period. After the transitional period, you will only receive the e-bill by email.

How do I sign-up?

What does the e-bill look like?

  • The e-bill contains all the important information that is on your current bill
  • The e-bill also contains a link to our online system where you can get more detailed information about your current and previous bills
  • Sample Bill:
    Sample E-Bill


Be sure the read the Frequently Asked Questions. If you still have questions, click here for a list of contacts pertaining to the Water & Sewer Accounts Online.

Click here to return to the main Water Accounts Online page.