Utilities Customer Service

Montage
Customer Service is our First Priority 

The billing process begins with meter reading. These readings are then transferred electronically to our computer system where they are posted to the individual accounts. The bills are then calculated, printed and sent to our customers.

In 1986, we serviced approximately 9,000 customers. The bills were generated by computer, but each bill was hand sorted by zip code. In 2014, we serviced approximately 47,347 customers and their bills are sorted by zip code on the computer.

HAVE QUESTIONS?

Be sure to read the Frequently Asked Questions. If you still have questions, click here for a list of contacts pertaining to the Water & Sewer Accounts Online.

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Application for Utility Service
You can now fill out an online form to request new utility service. 
A copy of a signed lease agreement or copy of closing documents and photo ID is required to initiate services.

Water & Sewer Accounts Online
Use the online account access to view your consumption, bill history and even make your payment online using a credit card.

Utility Bill Payment Options
You now have payment options for your Water & Sewer Utility Bill.

Request to Stop Utility Service
You can request to stop your utility service online.

Water & Sewer Bill Conservation Calculator
 

What is a Residential Irrigation Meter?

WATER & SEWER RATE CHANGE INFORMATION

The resolution contains information showing the increase in utility rates for Seminole County customers.

Water & Sewer Rate Change Resolution (PDF) [11.6 MB]

Seminole County Admin. Code Section 20 (2015)

AFTER HOURS EMERGENCY CONTACT 407-665-0005