emergemncy-photo

ASSISTANCE PROGRAMS - BOIL WATER - BURNING YARD DEBRIS - CITIZENS INFORMATION LINE - CLOSURES

DAMAGES - DEBRIS - EXECUTIVE ORDERS - FRAUD/PRICE GOUGING - LIFT STATIONS

MOSQUITO CONTROL - SANDBAGS - POWER OUTAGES - STRONG ODOR

Seminole County Office of Emergency Management is continuing to monitor and respond to the aftermath of Hurricane Irma.  

This site is a resource for citizens to find storm-related preparedness information.

If there are further questions, please call our county citizens information line at 407-665-0000.

ASSISTANCE PROGRAMS

FEMA:

Individual Assistance from FEMA may be able to provide qualifying residents impacted by recent storms with financial assistance. The deadline to apply is November 10. If individuals have insurance, FEMA may still assist with disaster-related expenses that were underinsured or not covered by other policies.

HOW TO REGISTER:

  • Online at www.DisasterAssistance.gov

  • Telephone at 800-621-3362

  • If you have a speech disability or hearing loss and use TTY call 800-462-7585

  • If you are using 711 or Video Relay Service (VRS), please call 800-621-3362

QUALIFYING CIRCUMSTANCES FOR ASSISTANCE INCLUDE:

  • Loss of power for an extended period of time

  • Temporary housing

  • Home repairs to primary residences

  • And other disaster-related needs

INFORMATION YOU NEED TO PROVIDE TO FEMA:

  • Social Security number

  • Address of the damaged home or apartment

  • Description of the damage

  • Information about insurance coverage

  • Telephone number

  • Mailing address

  • Bank account & routing numbers for direct deposit of funds

DEPARTMENT OF CHILDREN AND FAMILIES DISASTER FOOD ASSISTANCE:

The Department of Children and Families (DCF), in partnership with the U.S. Department of Agriculture (USDA), will implement the Food for Florida Disaster Food Assistance Program in Seminole County to assist individuals and families impacted by Hurricane Irma begining October 21 until October 25.

HOW TO QUALIFY:
•Applicants must have lived or worked in one of the counties declared for FEMA Individual Assistance on September 5
•Applicants must not be receiving food assistance through the regular Food Assistance Program
•Eligible individuals and families must have suffered a disaster-related loss, such as damage to their homes or self-employment property, loss of food, reduction or loss of income, or have incurred other disaster related expenses

HOW TO APPLY:
•Individuals are encouraged to apply online prior to visiting the Seminole County Food for Florida site to expedite the process
•Online pre-registration is available on the Food for Florida website, https://www.dcf.state.fl.us/programs/access/fff/
•One individual per household should visit the site when applying
•Applicant must have a valid Florida Driver’s License or ID card

FOOD FOR FLORIDA APPLICATION CENTER:
•Open October 21-25 (Last names beginning A-F, apply on 10/21; last names beginning G-J, apply on 10/22; last names beginning K-O, apply on 10/23; last names beginning P-Z, apply on 10/24)
•If you cannot apply on your designated day, apply on 10/25
•Hours of operation are projected to be 7:00 a.m. until 6:00 p.m.
•Located at Orlando Live Events (Jai Alai), 6405 South US Hwy 17-92, Casselberry

HOW IT WORKS:
•DCF will provide or mail Electronic Benefits Transfer cards to eligible individuals and families to use at authorized USDA food retailers
•The program counts only income and expenses from September 5 through October 4, 2017

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LOW-INTEREST LOANS FOR HOME AND BUSINESS OWNERS:

The U.S. Small Business Administration (SBA) has Disaster Loan Assistance programs available for both businesses AND homeowners, offering the below low-interest loan types:

  • HOME DISASTER LOANS: Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles.

  • BUSINESS PHYSICAL DISASTER LOANS: Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.

  • ECONOMIC INJURY DISASTER LOANS: Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.

Applicants must show the ability to repay all loans. More information is available on the SBA site: https://disasterloan.sba.gov/ela/.

BURNING YARD DEBRIS

What is yard waste?

Yard waste is vegetative debris such as grass clippings, brush, leaves, tree limbs, palm fronds, etc., that are a result of yard maintenance

You may burn yard waste as long as:

  • You meet the required setbacks and no local, city or county ordinances prohibit burning

  • The yard waste was generated on your property and it will fit in an 8-foot diameter pile or non-combustible container

  • Fire is ignited after 9:00 a.m. eastern time and is extinguished one hour before sunset

Outdoor Burning Tips:

  • Check with your local Florida Forest Service office to make sure it is legal to burn in your area

  • Make sure you meet the required setbacks

  • Clear an area down to bare soil around your pile to prevent the fire from spreading

  • Burn only yard waste, no household garbage (including paper products), treated lumber, plastics, rubber materials, tires, pesticides, paint, and aerosol containers

  • Don’t burn on windy days

  • Never leave a fire unattended

  • Keep a water hose or shovel handy in case your fire escapes

  • Make sure smoke does not obstruct visibility on nearby roads

  • Be sure fire is completely out before you leave

Remember:

  • If your fire escapes, you may be liable for costs of suppression and damage to the property of others

  • Piles greater than 8 feet in diameter will require contacting the Florida Forest Service

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Any questions please contact The Orlando Forestry District at 407-888-8760, or visit www.FloridaForestService.com.

CITIZENS INFORMATION LINE

Seminole County's Citizens Information Line can be reached Monday-Friday, 8:00 a.m. until 5:00 p.m. at 407-665-0000.

Seminole County Storm Response By the Numbers: Find out more how County staff and volunteers are working to restore services and structures by clicking here.

CLOSURES

SEMINOLE COUNTY LEISURE SERVICES

A section of the Seminole Wekiva Trail from Montgomery Road to the Softball Complex will be CLOSED INDEFINITELY due to major damage to the trail.

The following facilities will remain CLOSED due to debris, damage, lack of power and/or flooding:

  1. Lake Mills Park - Boardwalks/Campsites Remain Closed
  2. Moore's Station Fields - Debris Collection Site
  3. Overlook Park - Flooding and Debris

All Boat Ramps will remain CLOSED due to damage and flood waters, including:

  1. Cameron Wight Park
  2. CS Lee Park
  3. Lake Jesup Park
  4. Lake Monroe Wayside Park
  5. Mullet Lake Boat Ramps

DAMAGE ASSESSMENT

Residents are encouraged to report damage that occured during Hurricane Irma. Please email damage@seminolecountyfl.gov, when emailing please include your name, address, contact information, and pictures of the damage.

DEBRIS COLLECTION

UNINCORPORATED SEMINOLE COUNTY RESIDENTS ONLY

Seminole County is opening four citizen drop-off locations that are listed below. These sites are for citizens that live in unincorporated Seminole County and would like to drop-off vegetative storm debris. Please be prepared to unload your own debris; including emptying bagged vegetation. Vegetative storm debris includes: branches, tree trunks, root balls, bushes, planets, and rakeable yard debris. Construction and demolition debris, including fencing will not be accepted. This is a free service, however residents need to show identification of an unincorporated Seminole County resident. 

      Hours of operation are from 8:00 AM to 6:00 PM, seven days a week

  • 250 Yankee Lake Road, Sanford FL 32771 - Off of West SR 46
  • 4350 Bedford Road, Sanford FL 32773 - West of Ronald Reagan Blvd.
  • 2841 Cameron Avenue, Sanford FL 32772 - Soccer field B&C on East Lake Mary Blvd.
  • 3540 Dike Road, Winter Park FL 32792

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BULKY DEBRIS COLLECTION MAP

The Bulky Vegetative Debris Collection Map, indicates areas already collected in the first pass in green, indicates areas with crews actively working in light green, and indicates pending areas in yellow (these areas will be collected upon completion of the light green zones). White areas will not be collected as they are rural, wooded areas. The gray areas are within City limits and will not be serviced by Seminole County. 

If you are a customer of Altamonte, Casselberry, Lake Mary, Longwood, Oviedo, Sanford or Winter Springs solid waste services, please call your respective city to determine debris collection guidelines. Find the City Contacts below:

  • Altamonte Springs: 407-571-8340, http://www.altamonte.org/index.aspx?nid=450 
  • Casselberry: 407-262-7725 ext. 5,  http://www.casselberry.org/documentcenter/view/11109  
  • Lake Mary: 407-585-1452, http://www.lakemaryfl.com/home/urgent-alerts/post-hurricane-irma-what-you-need-to-know 
  • Longwood: 407-263-2382, http://www.longwoodfl.org/CivicAlerts.aspx?AID=260
  • Oviedo: 407-971-5668, http://cityofoviedo.net/  
  • Sanford: 407-688-5089, http://www.sanfordfl.gov/index.aspx?page=32&recordid=442&returnURL=%2Findex.aspx%3Fcity%3Dfriend.html%26type%3Dhd.html  
  • Winter Springs: 407-327-2669, http://www.winterspringsfl.org/EN/web/dept/pw/wasterecycle.htm  

EXECUTIVE ORDERS

- Effective immediately Seminole County issued an Executive Order Establishing a Temporary No Wake Zone within the St. Johns River Waterway.

*** VIEW ORDER ***

- Effective immediately Seminole County issued an Executive Order Calling for the Mandatory Enactment of Comprehensive Emergency Management Plans for All Nursing Homes, Intermediate Care Facilities for Developmentally Disabled Persons, and Assisted Living Facilities Without Electricity and Air Conditioning.

*** VIEW ORDER ***

-Effective immediately Seminole County issued an Executive Order Prohibiting Boating of All Types on the St. Johns River from Sunset to Sunrise Within the Jurisdictional Boundary of Seminole County, Florida.

*** VIEW ORDER ***

FRAUD AND PRICE GOUGING

To find the lowest gas prices near you:

   https://www.gasbuddy.com/

   https://www.allstate.com/tools-and-resources/gas-price-locator.aspx

   https://www.geico.com/save/local-gas-prices/

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To report price gouging: 866-966-7226

For post-hurricane insurance questions, contact Division of Consumer Services: 800-227-8676

To report fly-by-night repair businesses and confirm legitimate adjusters and appraisers: 850-487-1395

***Be cautious about employing strangers to work on your property post-storm. Make sure the contractor holds a proper license by contacting the Florida Department of Business and Professional Regulation at 1-850-487-1395 or visit the FDBPR website. Access online at www.myfloridalicense.com/dbpr/

LIFT STATIONS

Frequently Asked Questions:

IS MY ADDRESS UNDER A BOIL WATER NOTICE?
Seminole County does not have any active boil water notices for its utilities customers (as of 9/15/17, 8:30 p.m.). Customers of other utilities within the County can contact their utility if there is a concern or question regarding boil water notices.

HOW CAN I DETERMINE IF MY CONNECTION IS AFFECTED?
Sanitary sewage may flow through multiple lift stations before reaching a treatment plant. Regardless of whether the nearest lift station has returned to grid power, downstream stations are still affected. Seminole County, along with other utilities in Central Florida, are encouraging everyone to conserve water to allow all lift stations and the wastewater treatment plants time to recover. 

WHY DOES THE COUNTY WANT RESIDENTS TO CONSERVE WATER?
Seminole County, along with most of Florida, experienced widespread power outages due to Hurricane Irma. County staff worked diligently with generators and vac-cons to reduce the chance of sewage overflows from pump stations. Currently, 19 Seminole County lift stations remain on generator power. As the lift stations and wastewater treatment plants work to alleviate the strain imposed by power outages and potential surface water infiltration, conservation is encouraged, particularly until power is fully restored countywide. 

HOW CAN I CONSERVE WATER?
Conserving water helps prevent sewer backups. When possible, limit the use of washing machines and dishwashers, and limit time in the shower. Flush toilets "when necessary." Water should be used for essential functions.

MOSQUITO CONTROL

For information on where aerial spraying will occur, please visit: www.seminolecountyfl.gov/ruralspray

For a mosquito spray request, please visit: www.seminolecountyfl.gov/mosquito 

POWER OUTAGES

Duke Energy and FPL Connect report complete power restoration to all addresses able to receive power.

A small number of homes and businesses remain without power, due to individual electrical repairs or due to flooding. In those cases, homeowners and/or business operators should contact licensed electricians to conduct repairs on their personal property or wait until water has receded. Once this occurs, power will be restored to those individuals.

Storm damage requiring electrical work should be completed by a licensed electrician. To expedite the repair process, your contracted electrician can call 407-665-7467 to register to complete work and file the permit after work is complete. Please note, the electrician should call Seminole County Development Services before work begins.

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The power companies that supply electric to Seminole County have provided websites for residents to see outages, report an outage, check the status of an outage, and stay connected for the latest storm information.

Duke Energy: https://tinyurl.com/yc3clxr4 800.228.8485

Florida Power and Light:https://www.fpl.com/storm.html 1-800-468-8243

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SANDBAG LOCATIONS

Residents are responsible for proper disposal of sandbags.

Visit http://www.seminolecountyfl.gov/core/fileparse.php/3313/urlt/New-2017-Sandbag-Info-Sheet.pdf

Sandbags can be reused. If you feel your home will be threatened by flood waters, and do not have filled sandbags to use, Seminole County offers two self-service sandbag sites. Residents collecting sand will need to provide their own labor to fill and load their sandbags, as well as a shovel. These locations are open 24 hours per day, 7 days per week and are unmanned:

  1. Fort Lane Park, 3301 Fort Lane Park, Geneva, located near the intersection of Whitcomb Road & Fort Lane Road (Sandbags and fill dirt supplied)
  2. Seminole County Sports Complex, 3450 E. Lake Mary Blvd., Sanford, enter through Cameron Avenue (Fill dirt available, no bags at this location; if residents need bags to fill, free bags are available at the Public Safety Building, 150 Bush Boulevard, Sanford or the resident may purchase sandbags to fill at a hardware store)

STRONG ODOR

WHAT'S THAT SMELL?:
The County has received reports of a strong odor. Fish die immediately after floods due to low oxygen levels. In addition, some are cut off from the connection to the main body of water, get trapped, dry up, and die. At night smells may get stronger as temperatures cool. Read more here: http://myfwc.com/research/saltwater/health/reported-fish-kills-abnormalities/hurricanes-fish/

OTHER CAUSES:
There are a number of potential causes for this smell including fish kill, decomposing vegetation, muck and sediments being disturbed by rising waters, and/or a small probability of sewage.

INDOOR ODOR:
Environmental Services suggests putting a cap of bleach in each drain and running your sinks and faucets for 2-3 minutes. That should fill the p-trap under your sinks, preventing sewer gas from back feeding into your home.

AM I UNDER A BOIL WATER NOTICE?:
If your are a County Environmental Services customer and if your connection is affected by a boil water notice, you will be notified electronically with a reverse 911 call, via Nextdoor, through Alert Seminole (if you're registered) and other methods. 

*If you physically see a sewage back-up, call 407-665-0000 to report the issue.
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