Community Assistance

211 Community Resources Information Hotline

2-1-12-1-1 & Elder Helpline is a one-stop source for referrals about local health and human services, along with other community resources. 

Calls are answered 24 hours per day by highly trained, bilingual operators providing many sources of help.

How To Get Information From 2-1-1

  1. Call 2-1-1 (or 407-839-HELP/4357)
  2. Visit the website at

Searching the 2-1-1 Community Resource Database

The 2-1-1 community resource database contains approximately 800 health and human service agencies and 2,000 programs and services in Central Florida for people in need with child care, affordable housing, food, rent assistance, help with a disabled or elderly family member, and much more. Search the 2-1-1 Database

Access to the 2-1-1 Online Directory is provided free of charge to the general public. For more information about the agency that operates 2-1-1 in Central Florida please visit the Heart of Florida United Way Give or Get Help site.